This authoritative text provides a comprehensive introduction to operations and supply chain management for today’s global, analytics-driven business environment. Organized into four sections—strategy, product & capacity; manufacturing & service processes; supply chain processes; and supply & demand planning—the 17th edition integrates cutting-edge topics such as supply chain disruptions, sustainability, digital tools, and flexible operations. It includes new case studies set in Indian business contexts, expanded analytics exercises, and features like Snapshot from Practice, OSCM at Work, and concept boxes to reinforce application and managerial insight.
